Threats to security and privacy are inherent in every technology-driven business process. Although an organization may have the best technology to counter cyber threats or attacks, it must have processes and policies in place to mitigate security risks.

Hence, companies use frameworks that guide them toward information security best practices to navigate this difficult path. Information Security Management Systems (ISMS) play a crucial role in this regard. Let's take a closer look at them.

Defining ISMS

ISMS is an approach that consists of procedures, technology, and people that helps a business protect and manage its information through effective risk management. This framework is a centralized management system for managing, monitoring, reviewing, and improving an organization’s information security practices.

The system complies with laws such as the GDPR and contains policies and control that focus on meeting the three key objectives of information security:

  • Confidentiality: Ensuring data access by only authorized persons
  • Integrity: Ensuring data accuracy and protection from corruption
  • Availability: Ensuring data accessibility as required

ISO 27001 [1] is an internationally recognized management system standard that includes requirements for all organizations wishing to improve their capability to secure information continuously. The ISO 27001 standard belongs to a group of ISO standards that provides guidelines for the implementation, operation, monitoring, and maintenance of an ISMS. It defines how an information security management system (ISMS) should operate. The International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) developed this framework together. [2]

Importance of ISMS

ISMS compliance and certifications such as 27001, 27701, 27017, and 27018 show that your organization takes information security seriously. As a result, it outlines how your organization identifies and responds to prospects or threats relating to its information and assets.

While the focus of ISMS has been on software-driven and SaaS-based companies, businesses, regardless of their industry and size, should implement ISMS. An example is the health industry, which must abide by specific information security standards to ensure medical data confidentiality. Business growth relies heavily on ISMS certifications. Here are some reasons to adopt and implement one in your organization.

  • Improved information security practices – The main objective of ISMS is to improve an organization’s information security practices. ISMS protects information confidentiality, availability, and integrity through policies, procedures, and technical controls. In addition to protecting your organization from technological risks, it also protects against threats that may arise due to inadequately trained employees. Your organization's resilience to cyber-attacks will significantly increase if you implement and maintain an ISMS. High levels of cyber resilience enable organizations to resist cyberattacks, limit their damage, and continue to operate even when a cyberattack occurs.
  • Ease of compliance with GDPR - Your organization can use ISMS to stay safe and manage its information. Keeping track of your information security activities ensures that your organization maintains effective information security control. Additionally, ISMS can ensure compliance with other regulations applicable to your region.
  • Gain an edge in the market – Information security is a significant concern for every business. However, suppose your business operates in a market that is yet to be regulated. In that case, an ISMS compliance can help you strengthen your competitive position in the market and gain your customers’ confidence. ISMS certification is more likely to win the trust of merchants, dealers, and customers. That’s because ISMS increase the value of organizations, as they can provide a clear picture of business processes and information assets.
  • Increased chances of gaining new business – Data on devices, in the cloud, hard copies, and personal information are safe under an ISMS, including digital, paper-based, intellectual property, and company secrets. Following ISMS ensures that third parties are required to follow best practices. Additionally, if an ISMS is not in place, a due diligence check is limited when seeking investors.
  • Impact of organization culture - ISMS improves a company’s culture by focusing on more than just IT. This approach encompasses people, processes, and technology holistically. As a result, the staff is more likely to be aware of dangers and implement security measures in their everyday routine.  

Guide to ISMS success

We offer a comprehensive service to help new ISMS implementers get started. ProServe, our consulting wing contains a team of experts who can help you achieve your desired security goals by providing the latest security technologies and best practices for overall security policies to meet compliance, regulation, and customer contract requirements.

Security policies recommended by regulatory authorities in various sectors will invariably differ depending on the data collected, the regulatory environment, and the technological landscape. Our goal is to enable organizations to prevent unforeseen risks and prepare for every inspection or audit from an administrative and technical security standpoint.

QueryPie ProServe covers all areas of comprehensive security and leverages existing QueryPie products and data governance best practices.

Our services are divided into three levels:

  • Level 1: ISO 27001, Personal Information Protection Act
  • Level 2: ISO 27701, 27017, 27018, ISMS-p, PCI-DSS
  • Level 3: Electronic Financial Supervision Regulations, Cloud-Native Security, CI-CD Security

The scope of our services is divided as follows:

  • P (Product): QueryPie security policy setting
  • PL (Product Linked) x 1.5: Extends to SIEM and other integrated solution areas connected to QueryPie
  • P + (Product +) x 2: the entire scope of the customer's certification


Risk management and risk assessment are usually the focus of an ISMS framework. In other words, it is a systematic approach to balancing cost versus risk mitigation. Organizations must evolve these security control mechanisms as their risks, culture, and resources change. An ISMS increases information security by ensuring transparency, predictability, and KPI results. With a well-implemented ISMS, information security issues are never a surprise. In general, these frameworks can be considered best practices for information security's success. Information security can be significantly improved by considering and aligning these frameworks regardless of subtle differences.


[1] ISO/IEC 27001,

[2] Short History of ISO