QueryPie Terms of Service

Article 1 (Purpose)

These Terms of Use(hereinafter referred to as “Terms”) are intended to establish the basic matters regarding rights, obligations, and responsibilities between QueryPie Inc. (hereinafter referred to as “Company”) as the service provider and users in relation to the use of QueryPie AI Hub (hereinafter referred to as “Service”).

Article 2 (Definitions)

The definitions of key terms used in these Terms are as follows:

• Service: Refers to the “QueryPie AI Hub” service provided by the Company, which is a platform that includes MCP server integration, AI agent creation, and LLM chat functions.
• User (Member): Refers to an individual who agrees to these Terms and joins and uses the Service according to the prescribed procedures. The Service is intended only for individual users, and companies or organizations cannot join as users unless there is a separate contract.
• External Service: Refers to third-party services and tools that users can integrate with this Service, such as GitHub, AWS, Slack, etc.
• MCP Server: Refers to an external server that supports the Model Context Protocol, which is a platform that allows AI agents to connect with various external tools. This Service provides integration functions with such MCP servers through various authentication methods.
• User Content: Collectively refers to all data and information that users create or input while using the Service (e.g., prompts entered in chat, uploaded materials, etc.) and the output results from the Service.

Article 3 (Publication and Amendment of Terms)

1. The Company shall post these Terms on the initial service screen (front page) of the Service so that members can easily access them. However, the Company may make the Terms available for members to view through a linked page.
2. The Company may revise these Terms within the scope that does not violate related laws such as the “Act on the Consumer Protection in Electronic Commerce”, “Act on the Regulation of Terms and Conditions”, “Framework Act on Electronic Documents and Transactions”, “Electronic Financial Transactions Act”, “Digital Signature Act”, “Act on Promotion of Information and Communications Network Utilization and Information Protection”, “Act on Door-to-Door Sales”, and “Framework Act on Consumers”.
3. When the Company revises these Terms, it will announce the application date and reasons for revision along with the current Terms on the Company’s initial screen from 7 days before the application date until the day before the application date. However, when changing the Terms unfavorably to members, it will announce at least 30 days in advance.
4. If a member does not explicitly express their intention to terminate the contract by the application date announced according to paragraph 3, it shall be deemed that they agree to the revised Terms.
5. Matters not stipulated in these Terms and interpretation of these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, other related laws, or commercial practices.
6. The Company may post ethical guidelines within the Service that the Company and members must comply with, containing content to prevent crime and respect social ethics in relation to service use, and such ethical guidelines constitute the content of these Terms. Members are deemed to have agreed to comply with the ethical guidelines by agreeing to these Terms.

Article 4 (Membership Registration and Management)

1. The usage contract is concluded when an applicant agrees to the content of these Terms in the membership registration guide, applies for service use through the registration procedure (completing the Company’s prescribed membership application form), and the Company approves the application.
2. Eligibility: Users must be adults aged 19 or older. For minors aged 15 or older, consent from a legal representative must be obtained for service use and registration, and children under 14 cannot use or register for the Service. Additionally, users must have the qualification to enter into legally binding contracts.
3. Individual Members: This Service supports OAuth-based login and registration through Google or GitHub accounts. Users must have a valid Google account or GitHub account and must complete the membership registration process by accessing this Service with that account. A membership registration method that directly sets email addresses and passwords is also provided.
4. Registration Procedure: When users agree to the service terms of use, registration is completed. The Company may request additional information if necessary, and users must guarantee that the information provided is accurate and up-to-date. Acts of registering using another person’s name or information are strictly prohibited, and all responsibility for such acts lies with the user who committed them.
5. Account Management: Users are responsible for maintaining the security of their external account (Google/GitHub) login information. If login credentials are leaked or unauthorized use is suspected, users must immediately take measures such as changing passwords and notify the Company. The Company is not responsible for account theft or unauthorized use due to user negligence.
6. Loss of Eligibility: If a user violates these Terms or related laws, the Company may suspend the user’s service use or revoke membership without prior notice. Additionally, the Company may refuse approval or impose conditions on re-registration applications from those who have previously had their use restricted due to Terms violations.

Article 5 (Approval of Usage Applications)

1. The Company may withhold approval until the limiting reasons are resolved in the following cases:

• When there is insufficient capacity in service-related facilities
• When there are technical or business obstacles
• When deemed necessary due to other Company circumstances

2. The Company may not approve in the following cases:

• When applying using another person’s name
• When applying with false member information
• When applying for the purpose of harming social peace and order or public morals
• Rental or resale of service usage rights
• Re-registration within one year after membership disqualification due to Terms violation
• When other usage application requirements set by the Company are not met

Article 6 (Company’s Obligations)

1. The Company shall make its best efforts to provide the Service stably and continuously according to the content stipulated in these Terms.
2. The Company must establish a security system to protect personal information so that members can use the Service safely, and must publish and comply with a privacy policy.
3. When opinions or complaints raised by members are deemed legitimate, the Company must process them immediately. However, if immediate processing is difficult, the Company must notify the member of the reason and processing schedule.

Article 7 (User’s Obligations)

1. Obligation to Comply with Laws and Terms: Users must comply with related laws, these Terms, and policies announced by the Company within the Service when using the Service. Users must not engage in acts that violate these.
2. Users may use the Service from the time the Company approves the user’s usage application. However, for some services, the Service may be used on a specified date or when certain requirements are met.
3. Service use is available 24 hours a day, 365 days a year in principle. However, the Service may be temporarily suspended due to the Company’s business or technical reasons. In such cases, the Company will announce in advance, and if there are unavoidable reasons that cannot be announced in advance, it will announce afterwards. Service suspension may occur in the following cases:

• When regular system maintenance, updates, or urgent server maintenance is required
• When service provision is difficult due to unavoidable reasons such as equipment failure, overwhelming usage, natural disasters, etc.
• When the Company deems it necessary for operational or technical reasons

4. The Company may set or change the types and number of devices available for service use by each member.
5. Account and Security: Users must thoroughly manage their service usage account information, including their Google/GitHub accounts, and must not transfer or share them with third parties. Users are responsible for account theft, hacking, or unauthorized use due to their own negligence, and must notify the Company immediately when such problems occur.
6. Fair Use and Restrictions: The Company may monitor usage to ensure all users can use the Service fairly. If a user engages in acts that overload the Service, such as generating abnormally excessive traffic or requests, the Company may take measures such as temporarily restricting the user’s usage or controlling speed. Such measures are to maintain service stability and quality, and the Company will notify users of such facts in advance or afterwards when necessary.
7. Prohibition of Fraudulent Use: Users must not fraudulently use the Service in the following ways:

• Acts of creating or transmitting illegal, defamatory, threatening, obscene, false, or content that infringes on others’ rights using the Service or provided AI
• Acts of unauthorized collection or theft of others’ personal information or account information
• Acts that interfere with normal service operation, such as exploiting service bugs or errors, or unauthorized access to hack, crawl, or decompile/reverse engineer the system
• Acts of using the Service for commercial purposes without the Company’s prior permission, or unauthorized commercial sale/redistribution of service results
• Other acts contrary to good customs and social order, and acts that infringe on the rights of the Company or others

8. Compliance When Using External Services: When users use external services integrated with the Service, they must comply with the terms of use, API policies, privacy policies, etc. of the relevant external services. Problems or disputes arising from violations of external service providers’ policies must be resolved between users and external service providers, and the Company is not responsible for this.
9. Responsibility: The responsibility for the content of data imported or transmitted through integration with external services (e.g., Slack messages, GitHub repository content, etc.) lies with the users and external service providers who provide it. The Company does not censor or control data from integrated external services and does not guarantee the accuracy, currency, or legality of such data. Users must separately back up or verify such data when necessary.

Article 8 (Beta Service)

The Company may release products and features that are currently being tested and evaluated (“Beta Service”).

• Beta Services are marked with “Beta”, “Preview”, or similar phrases, and errors may occur in some or all functions of the Service or changes may be made without notice.
• Functions provided during the Beta Service period may be changed or removed in the official service. During this process, even if users experience inconvenience in service use or data loss occurs, the Company bears only limited responsibility unless there is intent or gross negligence.
• Beta Services are provided to collect user feedback, and by using Beta Services, users agree that the Company may contact them to collect feedback.
• Some Beta Services may be marked as private until official release. When using such private Beta Services, you agree not to disclose information about such services to others without our permission.

Article 9 (Pricing Plans and Usage Restrictions)

1. Free Plan and Credit Provision: Users may automatically receive a certain amount of free credits upon membership registration and can use the Service within this credit limit. Important notes about free credits:

• Free credits are not refunded in cash or converted to cash value
• Credits represent users’ daily LLM usage limits and are reset every 24 hours from the time of registration
• After exhausting daily credits, LLM service use may be partially restricted for that day, and credits will be provided again when the next cycle begins (The provision method and policy of credits may change according to service operation circumstances)
• The Company may adjust the amount, provision, and provision cycle of free credits according to service operation policies without notice

2. Paid Plans: The Company may provide all or part of the Company’s services to members for a fee, and specific matters regarding paid services shall be governed by paid service announcements or separate paid service operation policies.

• The Company clearly displays the following matters through announcements of the relevant paid services or separate paid service operation policies:
  • Name or title of paid services
  • Content, usage method, fees, payment method, and other usage conditions of paid services
  • Conditions and procedures for refunding paid service fees
  • Matters regarding suspension and changes of paid services
• Members who wish to use paid services must comply with paid service announcements or paid service operation policies, and when the content of these Terms conflicts with paid service announcements or paid service operation policies, the content of paid service announcements or paid service operation policies takes precedence.

3. Usage Restrictions: When users’ service use is suspended or contracts are terminated due to violations of these Terms or operation policies, users cannot demand refunds for remaining credits or payment amounts. Additionally, free credits and services provided during the beta period are temporary benefits, and users do not object even if the Company arbitrarily stops or restricts their provision.

Article 10 (External Service Integration and Scope of Responsibility)

1. External Service Integration Provision: This Service provides integration functions with various external services such as GitHub, AWS, Slack, etc. for user convenience. Users can integrate services by authenticating to the relevant external services with their accounts and can use some functions or data of external services through this Service’s interface.
2. Authentication and Information Use Consent: To integrate external services, users may need to provide authentication information such as API keys or OAuth tokens of the relevant services or grant authorization. Users understand and agree that the Company stores and uses such authentication information to communicate with external services during this authentication process. The Company does not arbitrarily store or use users’ authentication information or external service data for purposes other than integration. When users cancel integration or withdraw account connections, the Company immediately destroys related authentication information.
3. Compliance with External Service Terms: When using external service integration functions, users must comply with the terms of use, API policies, privacy policies, etc. of the relevant external services. Problems or disputes arising from violations of external service providers’ policies must be resolved between users and external service providers, and the Company is not responsible for this.
4. External Service Problems: Even if this Service’s integration functions do not operate smoothly or are interrupted due to external service failures, errors, API changes, user account problems, etc., the Company will make efforts to resolve this immediately but bears limited responsibility for problems in the external service domain. For example, if integration functions are disrupted due to changes in GitHub API, the Company will respond through service updates, etc., but will not compensate users for temporary functional failures due to GitHub’s problems.
5. External Service Data and Content: The responsibility for the content of data imported or transmitted through integration with external services (e.g., Slack messages, GitHub repository content, etc.) lies with the users and external service providers who provide it. The Company does not censor or control data from integrated external services and does not guarantee the accuracy, currency, or legality of such data. Users must separately back up or verify such data when necessary.
6. Costs and Billing: If charges are incurred from the external service side due to external service integration use (e.g., AWS resource usage fees, etc.), such costs are entirely borne by users. Free credits or pricing plans of this Service do not include costs incurred from external services, and the Company does not intervene in cost billing due to external service use.
7. Scope of Responsibility: The Company makes no warranties regarding results obtained by users through external service integration. Problems arising during the process of using external service functions or data (e.g., data loss, account suspension, third-party rights infringement, etc.) must be resolved by users in consultation with the relevant external services. However, if such problems arise due to this Service’s fault, responsibility will be considered accordingly.

Article 11 (Privacy and Data Protection)

1. Privacy Policy: The Company values users’ personal information and collects, uses, stores, and deletes personal information according to a separate privacy policy. Users are deemed to have agreed to the Company’s privacy policy by using the Service. The privacy policy specifies the collection items, usage purposes, retention periods, third-party provision, user rights, etc. of personal information provided by users. For more information, including the efforts the Company makes to ensure the security of your personal information, please see our Privacy Policy.
2. Data Collection: The Company collects only the minimum information necessary to provide the Service. This may include basic profile information provided by users and logs and usage pattern data generated during service use. Such information is used only for service provision and quality improvement and is not sold or rented to third parties without user consent.
3. AI Performance Improvement: User Content may be used for AI performance improvement after de-identification. AI performance improvement includes system prompt tuning, tool call accuracy improvement, and other services provided using AI. De-identified data does not contain information that can identify individual users.
4. De-identification and Statistical Use: The Company may convert user data into forms that cannot identify individuals (anonymization/de-identification) for service performance improvement, quality enhancement, and usage statistics analysis. Statistical data or analysis results generated at this time cannot specify individuals and are used for internal research for service improvement, product enhancement, usage status announcements, etc. The Company may disclose such de-identified statistical data to cooperation partners or the public when necessary, but in no case will it include information that can identify individual users.
5. Data Storage and Security: Users’ personal information and service usage data are stored and transmitted securely, and the Company protects them from unauthorized access, leakage, and alteration through industry-standard security measures. However, complete security cannot be guaranteed due to the nature of the Internet, so the Company does its best for reasonably required levels of security. Users also have an obligation to protect their personal information, and the Company is not responsible for damages due to negligence such as sharing external account login information with others.
6. Data Deletion and Destruction: When users delete content within the Service or terminate use through account withdrawal, etc., the Company immediately deletes or anonymizes users’ personal information and content according to related laws and privacy policies. However, information required to be retained for a certain period by law or minimum information necessary for dispute resolution and legal obligation fulfillment is safely stored for the legal period and then deleted. For User Content such as AI chat conversation content, if users do not separately request deletion, it may be stored on servers for a certain period for service operation, but it is automatically deleted after the retention period determined by Company policy. When users withdraw their accounts, all personally identifiable information associated with that account is deleted and cannot be recovered thereafter.

Article 12 (User Content and Intellectual Property Rights)

1. Responsibility for User Content: All content that users input or upload on the Service (sentences, questions, data files, etc.) and output results generated from the Service and provided to users (chatbot responses, AI-generated content, etc.) correspond to User Content. Users must not input personal information as User Content. Additionally, users must have legitimate rights to the content they provide and must not provide content that infringes third-party rights or violates laws. Legal responsibility arising from User Content lies entirely with the user who provided the content. The Company may verify the illegality or Terms violation of User Content when necessary and may delete the content or restrict the user’s service use if violations are confirmed.
2. Ownership of Rights: All rights, including copyright, to input content provided by users through this Service shall remain with the users. Additionally, rights to output content (results) generated by the Service’s AI and delivered to users shall belong to the users to the extent permitted by applicable laws. The Company does not claim any separate copyright or ownership over the output content, and should the Company acquire any intellectual property rights to such output, it shall transfer those rights to the users. However, output content is generated by AI models based on user input and does not guarantee complete originality or exclusive rights. This Service may provide similar output to other users with identical or similar input, which may result from coincidental similarity or common AI model reference materials. In such cases, rights to the output shall belong to each user respectively, and users shall have rights only to the output they have received. The Company does not grant users exclusive rights to similar output obtained by other users.
3. License Grant to Company: When users upload or input content (e.g., questions, data, files, etc.) to the Service, they are deemed to grant the Company a non-exclusive, worldwide license to use that content for service operation and improvement. Accordingly, the Company may access/use the content only for the purposes of service provision, maintenance, function enhancement, legal compliance, and security maintenance. The Company does not use user content for purposes other than those specified in this paragraph or provide it to third parties. (However, as specified in Article 8, it is not used for AI model training purposes without users’ prior consent.) When users delete the content from the Service or withdraw their accounts, the Company’s license authority also expires for the deleted content. However, immediate removal may not be possible for backup copies already created before deletion or content remaining due to re-sharing by other users, and in such cases, the Company takes deletion measures within the possible scope.
4. Company’s Intellectual Property Rights: All rights and intellectual property rights related to this Service and software, algorithms, designs, logos, trademarks, service names, etc. included therein belong to the Company. Users cannot copy, modify, distribute, sell, reverse compile, or create derivative works of service components without the Company’s prior consent. Names and logos such as “QueryPie" and “QueryPie AI Hub" are the Company’s trademarks or registered trademarks, and users must not use them arbitrarily except in accordance with the Company’s brand policy. Unless otherwise specified in these Terms, the Company grants users only non-exclusive and limited usage rights within the scope necessary for service use, and users cannot transfer or re-license these.
5. Feedback: Opinions, suggestions, proposed improvements, etc. provided by users to the Company for service improvement are entirely voluntary. The Company appreciates users’ feedback and may freely use it for service improvement without providing any obligations or compensation for such feedback. Users agree not to claim any intellectual property rights to their feedback.
6. Third-Party Rights: Users must be careful not to infringe third-party copyrights and other intellectual property rights when using content obtained through this Service. Some AI-generated output may reflect publicly available information or content included in training data, and such content may include similar expressions based on third-party works. The Company is making efforts to prevent AI output from infringing third-party rights, but legal responsibility for the final use of output lies with users. When users share or publish service results externally, they must verify that they have the right to use such results.

Article 13 (AI Service Characteristics and Disclaimer)

1. Recognition of AI Output Limitations: Users understand and agree that this Service is based on artificial intelligence technology (LLM, etc.) and that its output results may not always be accurate or complete. Due to the characteristics of AI models, responses that do not accurately reflect real facts or latest information may sometimes be generated, and inappropriate or unexpected content may be included. Due to the probabilistic limitations of machine learning technology, different outputs may result from the same question depending on circumstances, which is subject to continuous research and improvement.
2. Cannot Replace Professional Advice: All information and responses provided by this Service are for general information provision purposes only and cannot replace professional advice or opinions in specialized fields such as law, medicine, finance, etc. Users must not regard information provided by AI as absolute and must undergo additional review and (if necessary, professional) judgment when making important decisions. In particular, service output should not be used as the sole source of truth or facts or as a substitute for professional opinions.
3. User’s Verification Responsibility: Users must verify the accuracy and appropriateness of output results provided by the Service before using them or sharing them externally. Although the Company is also making efforts to ensure AI output is error-free, ultimately utilizing such output is at the user’s discretion. For example, before actually using AI-generated code or documents in work, errors should be tested or reviewed, and users have primary responsibility for damages arising from trusting AI responses as is.
4. Restrictions on Using Information About Others: When output obtained by users from this Service mentions specific individuals or contains information related to such individuals, users must not use this for important decisions about those people (hiring, credit, medical, legal decisions, etc.). AI output may sometimes contain inaccurate information about actual individuals or organizations, and judgments based on such information may lead to wrong results or legal problems. Even if this Service’s output mentions third-party products or services, this does not mean the Company or the relevant third party endorses or recommends them, nor does it imply any partnership relationship.
5. Harmful or Inappropriate Content: The Company is making efforts to provide safe services to users and has monitoring and filtering systems for AI output. Nevertheless, AI output may occasionally generate content that could be inappropriate or offensive. Users may ignore or delete such content when encountered and may report it to the Company if necessary. The Company will review reported output and take appropriate measures, and will improve AI models and filtering systems to prevent similar cases in the future. Users also have the responsibility not to distribute or misuse inappropriate results obtained during service use.
6. Service Provision Form: The Company provides this Service as is and makes no explicit or implicit warranties regarding the completeness, accuracy, reliability, or fitness for specific purposes of the Service. During the beta service period and even after conversion to official service, the Company does not guarantee that the Service will always be provided safely without interruption. However, the Company will make efforts to provide the most stable service possible within reasonable limits.
7. Disclaimer: Within the limits permitted by related laws, the Company is not responsible for direct, indirect, incidental, or consequential damages (data loss, business loss, loss of expected profits, etc.) that users may suffer by using the Service, unless there is intent or gross negligence. In particular, the Company does not bear responsibility for:

• Damages arising from decisions or actions made by users relying on AI output
• Damages due to inaccuracy of information obtained through external service integration
• Damages arising from account leakage or unauthorized use due to user negligence In some countries or jurisdictions, liability limitations for certain damages may not be permitted, so the above disclaimer is valid only within the scope where such laws apply to users. In such cases, the Company limits responsibility to the maximum extent legally permitted.

8. Claims from Third Parties: If lawsuits, claims, or disputes arise from other users or third parties during the process of users using this Service, users must resolve them at their own responsibility and cost. If the Company suffers direct or indirect damages or incurs costs due to such disputes, users must compensate the Company for such damages or costs. The Company may cooperate in resolving such disputes when necessary, but this does not mean the Company acknowledges responsibility for such disputes.

Article 14 (Service Changes, Suspension, and Termination)

1. Service Content Changes: The Company may change service content (functions, UI, technical specifications, etc.) or add/delete new functions according to continuous service improvement and operational needs. When such changes significantly affect users, the Company will notify the changes and implementation dates through appropriate methods such as in-service announcements and email notifications in advance. However, minor changes that do not significantly affect user rights, such as minor bug fixes or emergency updates, may be made from time to time without separate notice.
2. Service Suspension and Termination: The Company may temporarily suspend or permanently suspend (service termination) all or part of the Service in unavoidable cases such as business circumstances or technical situations.

• Temporary Suspension: When there is planned service suspension for server maintenance or upgrades, the Company announces the suspension schedule and impact in advance. If suspension occurs without notice due to unavoidable reasons, the Company will provide guidance on the reasons and measures afterwards.
• Service Termination: When the Company decides to abolish or suspend the Service for a long period, it will notify users with a reasonably possible substantial advance notice period. During the notice period, users can take necessary measures such as backing up their data. For paid services, settlement or refund procedures for paid users with remaining usage periods will be provided upon termination.

3. Notice to Users: Notice of service content changes or suspension according to this Article is made through reasonable methods such as posting announcements on the Service’s official website or notification to users’ registered emails. The Company is not responsible for damages arising from users not providing up-to-date email addresses or not checking announcements. The Company will strive to deliver important announcements through clear and sufficient methods.

Article 15 (Member Withdrawal and Loss of Qualification)

1. User Service Withdrawal: Users may request termination of the usage contract at any time, and the Company processes this immediately. Upon account withdrawal, users’ personal information and content are processed according to procedures under Article 11, and service use is immediately suspended after withdrawal and cannot be recovered. If users wish to re-register, it may be possible after a certain period according to the Company’s policy, and existing data will not be restored.
2. Termination Upon Violation: When users violate these Terms or related laws and cause damage to the Company, other users, or third parties, the Company may suspend the user’s service use or terminate the usage contract (process member withdrawal) without prior notice. In such cases, the Company will provide post-notification to the user when necessary, and if usage fees have already been imposed, they belong to the Company without refund. In cases of serious violations, the Company may report to relevant authorities or take legal action.
3. Surviving Provisions: Even after service use termination (user withdrawal or Company contract termination, etc.), provisions that should remain effective after usage contract termination by nature, such as intellectual property provisions, disclaimer provisions, liability limitations, dispute resolution and governing law provisions, maintain their effectiveness.

Article 16 (Notice to Members)

1. When the Company provides notice to members, it may be done to the member’s email address.
2. For notice to an unspecified number of members, posting on the Company homepage for 7 days or more may substitute for individual notice. However, individual notice is provided for matters that significantly affect the member’s own transactions.

Article 17 (Governing Law and Jurisdiction)

1. These Terms shall be governed and construed in accordance with the laws of the Republic of Korea.
2. The Company and members shall make all necessary efforts to amicably resolve any disputes arising in connection with the use of this Service.
3. In the event that a lawsuit is filed for disputes between the Company and members, the court having jurisdiction under the Civil Procedure Act shall be the competent court.

Revised: June 5, 2025